CUSTOMER REVIEWS


Jim T.

Livermore

Barnett Plumbing did a wonderful job fixing a leak in our upstairs bathroom. He was highly professional - diagnosing the problem quickly, explaining the approach to fixing it thoroughly, and fixing it quite efficiently.  I was very impressed with his work and will be recommending Barnett Plumbing in the future to those in need. Thank you!


Jacqueline G.

Livermore

I used Barnett Plumbing last year when I needed my water heater replaced. Because of their fair and prompt service last year, I called them again. This year I had a very badly clogged kitchen sink. They were able to resolve the issue quickly. And it didn't cost me an arm and a leg, like I had feared. I was very relieved when it was time to pay the bill. A few years back I had another plumbing issue and that particular well known company, initially told me I needed all my pipes replaced in the entire house and really put a lot of pressure on me to sign a work contract. I didn't, and another company came out and informed me my plumbing issue really only involved about a foot or two of clogged piping. So as you can imagine I'm a bit leery of plumbers. Barnett was professional and patient, and very honest and fair. I believe Barnett Plumbing are certainly one of the good guys.


David C.

Dublin

Super helpful and friendly.  Called around to have a water heater installed and they were probably the easiest to talk to on the phone. Had the technician come out to do an estimate, and they texted me the picture of the technician and the appointment time.  Had an emailed quote within 30 minutes of finishing the estimate.  After hearing back from the other companies that I called, Barnett came in cheapest by far.  Scheduled with them over the phone for installation, and the rest is history.  Next time I have a plumbing problem, I know who to contact.


Gail O.

Livermore

Your plumbers ROCK!!!  I called in an emergency situation, and within an hour Alex came with such professionalism and caring about our situation.  Before I knew it there were an additional 2 staff who helped out. They saw to every detail, were completely informative and did not leave until they were convinced the situation was fixed and our water was back on.  Cannot thank you all enough for such amazing service...you were such a blessing!!!!


Cathy S.

Pleasanton

Our first experience with Barnett Plumbing has been excellent!! Jonathan was very knowledgeable and quick to schedule an appointment for the next day. Aaron called and arrived promptly for appointment. He was very neat in appearance and spoke very courteously.  He explained all that was to be done and guided us through decisions for future work.  So far very happy and would definitely recommend.


John B.

Dublin

I watched the soldering procedure closely. The method used to ensure a flawless solder joint was spot on.  I was impressed because Wes could produce good joints every time efficiently


Carol D.

Livermore

Dear Barnett Plumbing,

I want to take the time to thank you for being willing to help me by doing this particular job.  I don't honestly know what else I would have done, and I trust Barnett implicitly.  I wouldn't ask for anyone else to do work for me.  I also want to thank you for sending to me a wonderful young man with the patience to do this work.  He was professional, personable and good at working with me on this and communicating.  He's excellent, a keeper :) and he figured out a very complicated task. I wish you all the best, and keep on doing the very fine work you are doing....


Wendy A.

San Ramon

On time, quick, efficient and honest. Everything was professional, clearly understood and Alvin was really nice. Even my kids said "that man is nice" after he left. Thank you for your help!


Lori K.

Livermore

Matt - did an AWESOME job.  He was on time, did what he needed to do, dealt with my unruly dogs, and was very gracious to my elderly mother.  In fact, I was so comfortable with Matt that I left him here with my mom to do the work.  I don't generally leave her home alone with ANYONE.  We love Barnnett Plumbing.  


Ryan S.

Pleasanton

Our technician was absolutely AWESOME. I liked how he did not appear to be rushed and he was very friendly and explained everything. I am very happy with the service at Barnett Plumbing as well as the technician who was sent to our house. I like how you get everything in writing and there is no pressure to commit to anything.


Lee M.

Livermore

Aaron is the kind of person you always hope for when you have to hire anyone to come into your home for repairs.  There was no guessing or having to figure out if what he was saying was truthful or accurate.  The price was reasonable for his work and he was able to complete two jobs right away.  


Randall F.

San Ramon

Service is always great and we always recommend Barnett to our neighbors and friends. 


Bob G.

Dublin

Wes provided an excellent experience with my water heater replacement.  He was professional and very thorough.  We passed the city inspection yesterday on the first inspection visit contrasting my last water heater replacement (from a different company) that failed 3 times!


John A.

Livermore

We have used Barnett for lots of things before and once again, they just stand out in customer service, workmanship, professionalism and a fair price.  I'm happy to support a family owned business and am just so happy to have a plumber whom I can trust.  Thank you again for helping us out with our last minute request!!


Antonio G.

Livermore

​​​​​​​

I can only say thank you and keep up the amazing work you are doing. The company that was referred by my insurance could not get the job done in two weeks and wanted another 4 days to look at the water heater again even though they replaced a part that didn't work. It would had taken them a month to fix what you did in three hours.


Shelley S.

Dublin

Rich is so polite and experienced.  He has a calming effect, never seems to be affected by anything and is always in control, knowledgeable and solves problems!  He is probably right up there in the top two!


Virgina L.

Pleasanton

Wes was friendly, efficient, knowledgeable, and very neat. Many thanks for a great water heater replacement!   The estimate procedure was also very easy, done entirely with emailed photos and follow-up phone conversations.  The price was quite reasonable, and now our water heater is completely up to code.  Our old unit was still under warranty, and that was all taken care of by Barnett, with price reduction quoted in the estimate.  A great company to do business with!


Pam L.

Livermore

Very responsive at a time of great need! It is traumatic to return home from vacation to a leaking water heater. It was reassuring to have an answering service pick up a call Thursday after hours, schedule a Friday appointment and then have Wes show up Friday morning and replace my water heater. Also, while I was away, my neighbor found water running out of my garage. She called Barnett Plumbing and received guidance on controlling the leak. Thanks so much!!


Laura B.

Livermore

I just want to say, your technician was excellent! We thought we were going to get a quote today on something that was going to be a pretty big job for the future. John came in, gave us the estimate and said he could do it right then. And he did -- he got right to work and now the shower valve replacement we thought was going to be a major headache this summer is done. I'm thrilled. And, John is an exceptionally nice guy. Thank you for your fast work. We really appreciate it!!


Vicky M.

Dublin

I sent an email at 10pm last night and recieved a phone call from Mitchell at 730am. Turn around is so quick. My plumber was on time and clearly explained the charges and what needs to be fixed. It is my second time using their service and now no more leaking bathtub spout. Thank you!! 


Chet N.

Livermore

I've used you guys a few times now, and have been extremely happy every time. Never any surprises with the work or the prices. I've always had everything explained up front, including possible "gotchas", along with the extra costs should any of the "gotchas" happen. There's no one else I call! I also like the little technology bits -- the text message when the tech is on the way (with picture), the e-mail receipt, the follow up questionnaire, etc. Thank you!


Vik H.

Dublin

John B is such a great guy I can't sing his praises enough. He is super friendly and takes the time to clearly explain what he is doing and why so that even a layman can understand. He clearly goes above and beyond and I think is a model employee. He's welcome to work on any future jobs at my house. 


Lauren P.

Livermore

I can't say enough nice things about Rich. He was very nice, professional, and explained all my options clearly. I was frantic from the water leak and he was extremely calm and made me feel better about the whole process. Thanks again! I will definitely use you in the future and recommend you to friends. 


Dominique T.

San Ramon

Alvin was a true professional with deep knowledge. Clearly he puts customer interest first.  Highly recommended. I think we found our go to plumber. Thanks.


Chuck D.

Livermore

Aaron is beyond amazing.  Because of him I no longer worry about any of my plumbing needs.  Professional, timely and extremely knowledgable.  Well done!  As a result, I refer Barnett regularly.


Harry B.

Livermore

Wes had the best bed-side manner for my dead gas water heater.   RIP.   Wes explained what he was doing and checked with me about a hidden corrosion issue.   I expected merely a  quote and work done a week later.   He came prepared with new water heaters already loaded and all equipment and especially a heart for the job.   I was obviously paying a premium for the convenience of one-day service and expertise in following city code.   As work progressed, I realized that YES, I had made a right decision to have an expert doing the work


Woody Q.

Pleasanton

Came on time, explained the options and didn't try to upsell anything.  He even looked at another issue for me and suggested a way for me to do it cheaply on my own rather than paying him to do it.  Very good experience.


Judy B.

Livermore

Your team was amazing!!  From the beginning of my call to request a quote for service through the final approval by the inspector, I couldn't have asked for a more professional, efficient, and personable experience.  I wish all my vendor contacts were like this.  I can't begin to say enough about the entire team, folks on the phone, technicians onsite, management of the project, and follow-up all incredible.  My thanks to all.


Tim B.

Dublin

Barnett Plumbing is the BEST!  I have a household with six guys and we are rough on the plumbing.  But Barnett Plumbing has saved us countless times, and each tech they send our way has always been extremely professional, friendly, and knowledgeable.  Thanks again, Barnett Pluming, for saving the day!

CALL FOR ADDITIONAL INFORMATION & SERVICES (925)872-0805